Purpose-driven Creative & UX
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McDonald's Our Food. Your Questions.

Art Direction, Concept Development, Design, Desktop, Infographics, Mobile, UI, UX

My Role: Sr. Art Director

Get your questions answered, all of them

Overview
McDonald’s realizes people have unanswered questions about their food, so we’re reasserting itself to respond to questions, speak more honestly and authentically. We’ve invited everyone in the U.S. to learn about the quality ingredients in McDonald’s food.

The Solution
Using recognizable McDonald’s menu items paired with bold vibrant colors gave us a system for the campaign visuals. Infographics help tell the farm to restaurant process, acting as a playbook to help social teams answer questions in real-time.

The Impact
Engaged over 40,000 customers through social listening, generating 5.7 billion media impressions and improving brand perception among millennials, restoring trust in McDonald’s food.

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Visual Storytelling with Impact

Purpose-Driven Art Direction
The infographics not only illustrated the farm-to-restaurant process but also served as a playbook for the PR team, enabling fact-based, real-time engagement with customers—an innovative approach at the time.

 
 
Reflections and Lessons Learned

Reflections and Lessons Learned

This campaign proved that the right balance of transparency, clarity, and bold design can shape audience perception and build trust.

Transparency
Engaging visuals and honest communication reinforced credibility by directly addressing consumer questions.

Clarity
Clear, concise visuals simplified complex information, making it more accessible and easier to understand.

Differentiation
A bold pop-art style made the campaign stand out, capturing attention and leaving a lasting impact.

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